- What you get with the service plan specifically
- What you pay for it
- Why the support is particularly high quality
From existing site:
Project.net offers phone-based and email-based support plans with numerous SLA options that keep you up and running. Project.net has many existing support customers, is fully staffed and ready to be responsive to any support issues that may arise.
Open Source projects evolve rapidly, and Project.net is no exception: it is continuously evolving and improving. An ongoing maintenance subscription with Project.net lets you focus on managing your projects while Project.net focuses on managing your upgrades.